FAQS

Can I order online and pick up curbside?

Yes, just add items to your cart online, and when you get to the shipping part, choose "curbside pickup."

How soon after I order will my curbside pickup be ready?

Your order will be ready for curbside pickup in 24-48 hours.

What if I need something the same day?

Please indicate that in the notes, and give us a phone call right after your order is placed. We will do our best to accommodate you, but we cannot guarantee same day availability on orders.

What is your return policy?

We want you to be completely happy with your purchase! Please see our policy below if you have an item that needs to be returned or exchanged.

-You may return unused, unworn merchandise in its original condition for a full refund, excluding shipping charges, within 7 days of receiving order. 

-You may exchange an item in its original condition for another size or item, or for store credit, within 14 days of receipt of item.

-To return or exchange: Please either bring the item to our store or ship it back to us. If you are shipping it back to us, please send us an email first, to winkgiftsri@gmail.com so that we can expect your return. We cannot pay return shipping costs. We recommend that if you are shipping it back you use a traceable method (priority mail USPS or UPS shipping) as we are not responsible for packages that are lost or damaged in the return process.

-If you receive an item that is damaged or incorrect please contact us immediately at winkgiftsri@gmail.com so we can fix the problem. 

-We reserve the right to not accept returns if the merchandise has been worn, is damaged upon return, or is otherwise not in salable condition.

Please send us an email if you have any questions! winkgiftsri@gmail.com

What is your mailing return address?

Return any items to:  Wink   17 State Street 1st Floor   Bristol, RI 02809

Be sure to contact us before returning any merchandise!

What is your store address?

Our store is located at 17 State Street in Bristol, Rhode Island

How long will it take before my online order ships out?

Online orders typically ship out in 3-5 business days. Most orders ship via USPS mail. Please be sure to provide a complete delivery address.  

Is shipping free?

Shipping is FREE for orders of $75 or more. 

Jewelry and other small items weighing less than 1 pound (and totalling less than $75) will ship for a flat rate of $3.95

Orders under $75 pay a flat rate of $8.95 shipping.

What is your privacy policy?

We will not share your personal information or email with anyone else. What happens here stays here!

We do not collect any data other than the information you offer us. We keep information you have entered private and do not share it in any way.